We respect your privacy and will take reasonable measures to protect it, as more fully
detailed below.
- What Information is obtained for in order to assist Fire Protection Associations with
Integrated
Wildfire Management as per the mandate provided in the National Veld and Forest Fire
Act, Act 101 of
1998 to comply with the provisions of Section 5 of the Act.
In addition to the above Fire Protection Associations as Community Based Non-Profit
Organisations must
ideally comply with the Codes of Good Conduct as required by the NPO Act, Act 71 of 1997.
- We obtain information about you in the following ways:
- Information you give us. This includes any information that you provide to us
directly, whether
through our Platforms or via phone, sms, fax or any other medium, this may include
information you
give to us:
- by filling in forms on our Platforms. Like when you register as an FPA member
or when you
subscribe or register to use services on our Platforms;
- by posting comments or content on our Platforms;
- when you contact us and when you otherwise provide information directly to us.
- Information we collect or receive when you use our Platforms, products or services -
We collect
information when you use our Platforms or services by using cookies, beacons and
other technologies.
- We receive:
- Log information (for example information about your interactions with our
Platforms and other
services you use, the content you view and the search queries you submit);
- Device information (for example the type of device you're using, how you access
our Platforms,
your browser or operating system and your Internet Protocol ("IP") address);
- Location information (for example, your device's GPS signal and information
about nearby WiFi
networks and cell towers. We get this information when you use location-enabled
services).
- Information from third-party sources - We may receive additional information about
you that is
publicly available through interaction with our Platforms when you choose to connect
with social
networking services linked to our Platforms.
- You agree to provide accurate and current information, and not to impersonate or
misrepresent any person
or entity or falsely state or otherwise misrepresent your affiliation with anyone or
anything.
- Should your personal information change, you must provide us with updates to your
personal information
as soon as reasonably possible to ensure that your information remains current.
- Subject to clause 6 below, we will not, without your express consent:
- use your personal information for any purpose other than as set out below:
- in relation to performing the duties and providing the services as set out in
Section 1 of this
policy
- to inform you of training, products or services that is provided by us, our
affiliates, partners
or vetted suppliers relevant to fulfilling the mandate as set out in Section 1
- to inform you of emergencies, pending weather conditions or any other relevant
information that
is deemed to be necessary in the broader context of Disaster Management.
- to improve services, increase compliance or share knowledge or information that
is relevant to
maintain compliance as described in Section 1; or
- disclose your personal information to any third party other than as set out below:
- to our employees and/or third-party service providers who assist us to interact
with you via our
Website, email or any other method and thus need to know your personal
information in order to
assist us to communicate with you properly and efficiently;
- to our, affiliates and/or partners (including their employees and/or third party
service
providers) in order for them to interact directly with you via email or any
other method for
purposes of sending you relevant information, warnings, updates or coordinate
actions, or other
matters related to wildfire and disaster management;
- to law enforcement, government officials, fraud detection agencies or other
third parties when
we believe in good faith that the disclosure of personal information is
necessary to prevent
physical harm or financial loss, to report or support the investigation into
suspected illegal
activity, or to investigate violations of these Terms and Conditions;
- to relevant government officials, where reporting of incidents, statistics and
other data is
officially required from us. The shared data will be limited to only what is
necessary for
minimum reporting compliance requirements.
- to our service providers (under contract with us) who help with parts of our
operations.
However, our contracts dictate that these service providers may only use your
information in
connection with the services they perform for us and not for their own benefit;
- to our suppliers in order for them to liaise directly with you regarding any
faulty Goods that
you may have purchased which requires their involvement; and
- to any Third-Party Seller for purposes of sending you an invoice for any Goods
purchased from
such Third-Party Seller, which disclosed information will be limited to your
email address
(refer to clause v. above).
- We are entitled to use or disclose your personal information if such use or disclosure
is required in
order to comply with any applicable law, subpoena, order of court or legal process
served on us, or to
protect and defend our rights or property. In the event of a fraudulent online payment,
FSUFPA is
entitled to disclose relevant personal information for criminal investigation purposes
or in line with
any other legal obligation for disclosure of the personal information which may be
required of it.
- We will ensure that all our employees, third party service providers, divisions,
affiliates and partners
(including their employees and third-party service providers) having access to your
personal information
are bound by appropriate and legally binding confidentiality obligations in relation to
your personal
information.
- We will -
- treat your personal information as strictly confidential, save where we are entitled
to share it as
set out in this policy;
- take appropriate technical and organisational measures to ensure that your personal
information is
kept secure and is protected against unauthorised or unlawful processing, accidental
loss,
destruction or damage, alteration, disclosure or access;
- provide you with access to your personal information to view and/or update personal
details;
- promptly notify you if we become aware of any unauthorised use, disclosure or
processing of your
personal information;
- provide you with reasonable evidence of our compliance with our obligations under
this policy on
reasonable notice and request; and
- upon your request, promptly return or destroy any and all of your personal
information in our
possession or control, save for that which we are legally obliged to retain.
- We will not retain your personal information longer than the period for which it was
originally needed,
unless we are required by law to do so, or you consent to us retaining such information
for a longer
period.
- FSUFPA undertakes never to sell or make your personal information available to any third
party other
than as provided for in this policy.
- While we will do all things reasonably necessary to protect your rights of privacy, we
cannot guarantee
or accept any liability whatsoever for unauthorised or unlawful disclosures of your
personal
information, whilst in our possession, made by third parties who are not subject to our
control, unless
such disclosure is as a result of our gross negligence.
- If you disclose your personal information to a third party, such as an entity which
operates a website
linked to this Website or anyone other than FSUFPA, FSUFPA shall not be liable for any
loss or damage,
howsoever arising, suffered by you as a result of the disclosure of such information to
the third party.
This is because we do not regulate or control how that third party uses your personal
information. You
should always ensure that you read the privacy policy of any third party.
- FSUFPA Platforms and Services in particular our Websites makes use cookies of to
automatically collect
information and data through the standard operation of the Internet servers. Cookies are
small text
files a website can use (and which we may use) to recognise repeat users, facilitate the
user's on-going
access to and use of a website and allow a website to track usage behaviour and compile
aggregate data
that will allow the website operator to improve the functionality
of the website and its content. If you do not disable, you are deemed to consent to our
use of
information collected using those cookies, subject to the provisions of this clause 13.
- Changes to these Terms and Conditions
- FSUFPA may, in its sole discretion, change any of these Terms and Conditions at any
time. It is your
responsibility to regularly check these Terms and Conditions and make sure that you
are satisfied
with the changes. Should you not be satisfied, you must not use, FSUFPA Platforms or
Services.
- Any such change will only apply to your use of FSUFPA Platforms and Services after
the change is
displayed on FSUFPA Platforms. If you use FSUFPA Platforms or Services after such
amended Terms and
Conditions have been displayed on any of our platforms, you will be deemed to have
accepted such
changes.